Domain says it’s expired, but it’s not

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  ruetheday · Member · May 18, 2009 at 5:01 am

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  I need to get my auth code for my url that I bought through word press, but when I try to log in it says “You were redirected here because your blog uses a domain subscription that has expired.” I can’t get anywhere to find out more about by domain. The big problem is that my emails keep telling me I need to renew it before June 2 -so it shouldn’t be expired.

  The blog I need help with is: (visible only to logged in users)

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  sambauers · Member · May 18, 2009 at 5:01 am

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  The blog you specified at http://www.cheapskateshandbook.com does not appear to be hosted at WordPress.com.

  This support forum is for WordPress.com hosted blogs only. If you have a self-hosted WordPress blog you need to seek help at the WordPress.org forums, not here.

  If you don’t understand the difference, you may find this information helpful.

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  ruetheday · Member · May 18, 2009 at 5:10 am

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  My emails telling me to renew the email are from WordPress. Here’s a copy:
  Dear blogger,

  The domain cheapskateshandbook.com will expire on Jun 02, 2009.

  Please visit this link to renew your domain:

  http://cheapskatesguide.wordpress.com/wp-admin/options-general.php?page=domains

  Cheers,
  WordPress.com

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  ruetheday · Member · May 18, 2009 at 5:11 am

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  Also, when I look up the whois info, it says the domain is registered through automattic.

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  1tess · Moderator Emeritus · May 18, 2009 at 5:20 am

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  We are mostly volunteers and fellow bloggers here in the forum so we can’t help. Contact support.

  Contact

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  1tess · Moderator Emeritus · May 18, 2009 at 5:22 am

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  by the way, the response from sambauers is an automated answer

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  ruetheday · Member · May 18, 2009 at 5:29 am

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  Thanks, I didn’t know you were volunteers, I really appreciate it and I contacted support.