Domain, site and blog confusion
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I have an existing blog called frankpodmore.wordpress.com. I recently purchased a plan for a new domain from WordPress called someloserpassed.com. I want to have a website with that URL. Instead, someloserpassed.com takes me to frankpodmore.wordpress.com.
I have tried all the steps set out online and as advised by the WordPress chat AI, but when I try to transfer someloserpassed.com (domain) to a site of that same name, it tells me the site already exists. Well, it does, because I own it, yet I don’t seem to be able to access it by any method.
The outcome I want is:
- When I type frankpodmore.wordpress.com into a browser, I want to go to my existing blog at frankpodmore.wordpress.com
- When I type someloserpassed.com into a browser, I want to go to a new site of that name
Can anyone help me work out what has gone wrong? AI bot was flummoxed and called an engineer, but no one ever answered!
The blog I need help with is: (visible only to logged in users)
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Hi @frankpodmore,
I see you’re looking to transfer your hosting plan and domain to your new site, https://someloserpassed.wordpress.com/, but it looks like this site was created with a different WordPress.com account. It seems like you might have another account set up under a different email.
I’ll reach out to you via email, and we can go over the details there. I’ll go ahead and close this ticket for now, but we’ll keep the conversation going through email.
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