Domain Status: Pending WHOIS verification, no email received.

  • Unknown's avatar

    Tried using another browser (mozilla firefox) but still no good… The email verification message still pops-up…

  • Unknown's avatar

    Thanks for letting me know. I will let you know as soon as I have a solution to this issue.

  • Unknown's avatar

    Thank you @ Jackiedana, it’s been 6 days, hope we could come up with a solution the soonest.

  • Unknown's avatar

    @inf0haven, I have logged into the Domain Administration section on your behalf, and it looks like until the email has been confirmed, neither of us can modify the name servers. I have requested a new email be sent to you.

    Please try the link and let me know what happens. If you can take a screenshot of any error messages you receive, or anything else that happens when you try to use the confirmation link, that would be extremely helpful. You can upload those screenshots to your WordPress.com blog’s media library or link to them from an free image sharing service, assuming there is no private information contained within them.

    Take a Screenshot

    Because our domain registrar is sending the emails, we will have to work with them to sort out any failures in this process, so the more documentation I can get, the easier that process will be for us.

  • Unknown's avatar

    @ Jackiedana, Thank you very much. I’m still awaiting for the email you requested. Will update you ASAP once I receive it. Sorry for the trouble.

  • Unknown's avatar

    The email will be sent to the email address you have associated with the domain registration. It may or may not be the same email address you have on WordPress.com. Be sure to check your spam filters and the Gmail social tab if you’re using Gmail. The email does not come directly from WordPress.com but from the domain registrar, so it may not be obvious.

  • Unknown's avatar

    I’m using Yahoo, cleared out spam folders and eagerly anticipating the email. It’s been a week since I bought the domain from WordPress.com

  • Unknown's avatar

    I think I finally understand the problem. For your domain registration, you used an email address that was not yet activated, because it’s tied to your domain, which needed you to confirm your email address. So you can’t get the confirmation email to confirm the domain. It’s a catch-22.

    I’ve updated the registrant email address to the one you used on WordPress.com upon signup. That should allow you access to your domain.

  • Unknown's avatar

    It works! My domain status is now active. Thank you very much @ jackiedana. You’re my angel lols ^_^

  • Unknown's avatar

    That’s great. I’m glad I was finally able to figure out what was going on. :)

    I’d recommend keeping your email address associated with your domain as a separate email that doesn’t reference your domain itself, so if something happens, you can always access it. You can add on privacy to your domain if you want to mask it.

  • Unknown's avatar

    Yes, I will do that. Thanks again for your help and patience.

  • Unknown's avatar

    You’re very welcome. I’m going to close this thread, but feel free to open a new one if you have other questions.

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