Domain still resolving to WordPress.com after plan cancellation

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  kristjanje0d1d54ea1 · Member · Feb 19, 2026 at 4:37 pm

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  I previously connected my custom domain sigmaluna.com to a WordPress.com plan. I have since:

  • Cancelled the WordPress.com plan
  • Removed the domain from my WordPress account
  • Changed the nameservers to my new hosting provider (Neoserv)
  • Verified that DNS A records correctly point to my new server IP (152.89.235.130)

  However, when accessing the domain, it still resolves to WordPress infrastructure and shows the message:

  “It looks like it doesn’t have an active domain connection.”

  DNS checks confirm that:

  • Nameservers are no longer WordPress
  • A record points to my new hosting provider

  This suggests the domain may still be internally associated or reserved within WordPress.com’s domain mapping system.

  Could you please:

  • Fully remove any remaining domain mapping or internal association for sigmaluna.com
  • Release the domain completely from WordPress infrastructure

  Thank you for your assistance.

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  staartmees · Member · Feb 19, 2026 at 5:31 pm

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  Your site is showing fine for me. I also can conirm that site is no longer on the wordpress.com platform – https://wordpress.com/site-profiler/https://sigmaluna.com

  You must clear your browser cache and also your browser dns cache.

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  kristjanje0d1d54ea1 · Member · Feb 19, 2026 at 5:57 pm

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  Thank you for the response