domain support
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i a domain with wix and they only you a name ip to connect sites. can you help please .
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Hello,
Can you please clarify your concern. Do you mean you have a domain registered at Wix and they only gave you an IP address to connect to your WordPress.com site?
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That’s a bummer! Yeah, I did read their support doc here http://www.wix.com/support/html5/article/adding-dns-records-in-your-wix-account saying that the name servers of Wix domains can’t be changed.
An option would be to transfer your domain to another registrar. Here’s Wix’s support page on how to do that: http://www.wix.com/support/html5/article/transferring-your-wix-domain-away-from-wix-2477749
Any of the domain registrars here would be acceptable: https://en.support.wordpress.com/map-existing-domain/#instructions-for-common-domain-providers.
Once the transfer has been completed, follow this step-by-step guide on how to connect your domain to your WordPress.com site: https://en.support.wordpress.com/map-existing-domain/
Now you can change the name servers of your domain at the new registrar.
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