domain support

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  jaesinstone · Member · Jan 22, 2016 at 7:04 pm

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  i a domain with wix and they only you a name ip to connect sites. can you help please .

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  elzrjose · Member · Jan 22, 2016 at 10:10 pm

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  Hello,

  Can you please clarify your concern. Do you mean you have a domain registered at Wix and they only gave you an IP address to connect to your WordPress.com site?

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  jaesinstone · Member · Jan 22, 2016 at 10:21 pm

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  Yeah they will not allow me to make changes to name server

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  elzrjose · Member · Jan 22, 2016 at 11:30 pm

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  That’s a bummer! Yeah, I did read their support doc here http://www.wix.com/support/html5/article/adding-dns-records-in-your-wix-account saying that the name servers of Wix domains can’t be changed.

  An option would be to transfer your domain to another registrar. Here’s Wix’s support page on how to do that: http://www.wix.com/support/html5/article/transferring-your-wix-domain-away-from-wix-2477749

  Any of the domain registrars here would be acceptable: https://en.support.wordpress.com/map-existing-domain/#instructions-for-common-domain-providers.

  Once the transfer has been completed, follow this step-by-step guide on how to connect your domain to your WordPress.com site: https://en.support.wordpress.com/map-existing-domain/

  Now you can change the name servers of your domain at the new registrar.

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  jaesinstone · Member · Jan 23, 2016 at 5:34 pm

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  Can I move it over to word press?

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  elzrjose · Member · Jan 24, 2016 at 1:04 am

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  Not right now since WordPress.com does not accept transferring domains to them.