Domain Suspended on an old email I can no longer access

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  dc8231 · Member · Jun 1, 2023 at 10:03 am

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  Hi,

  Hope you are well –

  My Domain is hosted by wordpress, I purchased this in 2019 under an old work email which I no longer exists.

  Yesterday my domain expired I did think I had transferred it to Wix and was paying that within my subscription but it turns out it was still under wordpress.

  I want to know how I can recover access to the admin panel of my domain and pay the fee so I can get my website and email live as this is damaging my business. I do have transaction ID’s from previous years to show proof I have been paying it.

  Please let me know how I can assist fixing this issue.

  Thanks

  Self-declared URL: http://www.drivenbydigital.co.uk
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Jun 1, 2023 at 3:44 pm

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  I see that some time after you made this forums post you were able to locate the chat/email support contact for our team and have received a reply there already.

  To avoid any confusion I am going to close this post as a duplicate, but if you need any further help you can find priority support again here anytime you need assistance: https://wordpress.com/help/contact/