domain tab missing under upgrades/already paid pro plan not showing up

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  glassstudiojah · Member · Mar 27, 2023 at 6:29 pm

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  Hi, we are currently trying to migrate our domain to a different platform(wix website) to link it together. I’ve already paid for the pro plan for wordpress and also the wix plan, so everything should be paid. However, I cannot find the domain tab under upgrades to switch over the domain, nor can I see the past purchases under my payment history. We are pretty sure we paid for the domain, and checked that it can be accessed normally, but we just can’t seem to figure out how to migrate it.

  I don’t have a site linked to this WordPress.com account

  The blog I need help with is: (visible only to logged in users)

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  staff-lexi · Staff · Mar 28, 2023 at 8:11 pm

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  Looks like we’re helping you via email!