Domain taken by me but I can't get it back
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Hello,
My name is Pierre Barbrel and I created an account on wordpress in August.
I had previously bought my domain name pierrebarbrel.com with wordpress and deleted the account a couple of days after. As for now I am creating a website and would need that name and for some reason I am having some problems with it. Would you please explain if the name is still available to get it back? as it seems it is taken, which I know it was by me.
best regards
Pierre Barbrel
The blog I need help with is: (visible only to logged in users)
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Hi Pierre Barbrel,
I can see your domain is active with WordPress.com. You can transfer your domain from WordPress.com to another registrar by following these steps:
https://en.support.wordpress.com/move-domain/transfer-domain-registration/
You’ll need to login with the account that registered the domain on WordPress.com. If you don’t have these details, you can do an account recovery: https://en.support.wordpress.com/account-recovery/
Hope this helps.
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Yes but…
I canceled my offer.
I delated my website.
I’ve seen I couldn’t delate my profile so I changed my name.
No it seems i don’t even have acces to the offer…So to resume, I can’t get back any offer, my name now is pbarbrel and not pierrebarbrel and in the place where the domain is supposed to be there is nothing.
When I put pierrebarbrel.com in this place they say it’s already used… -
Yes but…
I canceled my offer.
I delated my website.
I’ve seen I couldn’t delate my profile so I changed my name.
No it seems i don’t even have acces to the offer…So to resume, I can’t get back any offer, my name now is pbarbrel and not pierrebarbrel and in the place where the domain is supposed to be there is nothing.
When I put pierrebarbrel.com in this place they say it’s already used… -
I canceled my offer.
I delated my websiteIt is important to note that cancelled domains are not released immediately by the registrar.Also note that there’s no guarantee you’ll be able to use the domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.
I have tagged this thread with modlook for a staff to provide further help. Please be patient and you will be attended to shortly.
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I canceled my offer.
I delated my websiteIt is important to note that cancelled domains are not released immediately by the registrar.Also note that there’s no guarantee you’ll be able to use the domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.
I have tagged this thread with modlook for a staff to provide further help. Please be patient and you will be attended to shortly.
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No use the domain again :O :(
Thank you for everything anyway.
I don’t think it’s sold to someone else…
I’ve did all the mess (delated website and changing name) between yesterday and today… (but canceled my offer more than a month ago)I’m gonna try to be patient but do you know how long it can take?
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You are welcome.
I don’t think it’s sold to someone else…
A staff will help you know the status of the domain.
(but canceled my offer more than a month ago)
Your offer (plan) comes with a custom domain “pierrebarbrel.com” Once you cancel your plan, you’ll return to the free plan with this domain “pierrebarbrel.wordpress.com”
It shouldn’t take long to get a response from a staff. Let’s just be patient.
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Hi Pierre –
Thanks for getting in touch.
Your domain is indeed active on your account. This is why you are unable to register it at another party.
To point your domain to another service you’ll need to follow these instructions for updating the name servers: https://en.support.wordpress.com/move-domain/change-name-servers/
Once the domain is 60 days old it will become eligible for a full transfer to another registrar. This is how you complete that process: https://en.support.wordpress.com/transfer-domain-registration/
Please write back with any additional questions. I am happy to help.
Best,
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When I go on “domain” and put pierrebarbrel.com it says that it’s already used and it seems i don’t have any power on it… T_T
Also my domain is already 60 days old… -
The domain is in use, correct, it is assigned to your account. Do you see it when you click on My Sites?
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Noooo I just see pbarbrel.wordpress. And when I click on the one that is linked pbarbrel.wordpress it says error.
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Hey Pierre,
I’m looking into the issue now. Just waiting to hear back from the domains team to work out why your domain isn’t being displayed in your Domains area.
I’ll reply to the email you’ve sent through once I hear back from the team.
Thanks :)
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Hello,
How are you?
I was wondering if you have any updates on the problem.
Best regards -
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Hello Pierre,
Sorry this took so long, but yes, we were able to reconnect your domain to your site so it should be working as before now.
Please let me know if you have any more trouble with this, or if we can help with anything else.
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