Domain transfer

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  dwysuen · Member · Sep 10, 2019 at 8:10 pm

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  Hello

  I hope you are having a good day.

  My domain registrar was one.com and I my colleague Ali transferred the domain to WordPress.com and purchased the Premium plan. In the domains menu Use WordPress.com Name Servers has been selected. When I try to browse to http://www.uncertifiedagilist.com my browser cannot find the server.

  I have checked with one.com and they said that I need to contact you for support as there is nothing they can do their end. Can you please help me? Many thanks :-)

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Sep 11, 2019 at 4:25 pm

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  Hi there,

  The name servers are correctly set and the domain is pointing to your WordPress.com website. Please clear your browser’s cache and try loading the site again:

  Solve Common Browser Issues

  If this still doesn’t work or you have more questions, just let me know and I’ll be happy to help!

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  dwysuen · Member · Sep 11, 2019 at 10:00 pm

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  Hi fstat

  Thank you so much for your help, I am most grateful. I made a rookie mistake and I forgot to clear my cache or check the site with another browser.

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  staff-zinnia · Staff · Sep 12, 2019 at 3:18 pm

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  No worries – we are happy to help. Write back if you need any help in the future.