domain transfer

  • Unknown's avatar

    Hi,

    on January 6, 2021 I bought anshel.co domain on WordPress, however I deleted to buy it from another host, my actual OVH host. I didn’t kwon that I could transfer a domain to a host without deleting it.
    Anshel is the name of my cosmetic brand that I registered in France more than 1 year ago.

    Actually anshel.co is no longer available from January 6, 2021 until January 6, 2022 because I deleted it to transfer to OVH. so
    I wonder that how can I get my domain name back.

    Many thanks in adavnce for your help.

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I see that you deleted the site connected with anshel.co, anshel13568453.wordpress.com. I’ll need to undelete the site in order to restore the domain. I will also have to send you a manual payment to repurchase the domain. Let me know if you would like for me to proceed.

    Thanks,

  • Unknown's avatar

    Hi,

    many thanks for your reply. if it is needed to undelete the site in order to restore the domain, so I want to undelete it.

    I would very appreciate that if you send me also the manuel and to proceed.

    many thanks in advance.

  • We’re working on getting this recovered, meanwhile I have sent a payment request for the total of $25 to the email address on your account. Once the payment is sent, please reply here to let us know, and we will send a note to our domain partner regarding anshel.co. This process only takes about 2-3 days start to finish.

  • Unknown's avatar

    Hi,

    The payment has been done.

  • Hi there,

    Thanks for confirming. I see this on our end as well. We have contacted our domain registry partner to ask that they restore your domain to our account and we will update you here as soon as we have an update.

    Thanks for your patience!

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