Domain transfer
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I have a domain that is hosted by wordpress. I used to have a wordpress site, no longer do. For the past few years, the domain has been connected to a weebly site. I now want to transfer this domain to a Wix website. I do not know how to do this as I don’t have a wordpress site. Please advise!v
I don’t have a site with WordPress.com yet
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Hi there,
What is the domain URL? I am not seeing a domain connected to your WordPress.com account. We’ll pull up the domain and point you in the right direction for support.
Thank you! -
The domain name is thelesserspottedauthor.com. I would like to point it to bridgetpitt.com. Please note, I am writing to you from (email visible only to moderators and staff), but the email I registered the domain is (email visible only to moderators and staff). You can reply to either of these email addresses.
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I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/
Is it possible you made your purchase under a different login? I can confirm that thelesserspottedauthor.com is registered at WordPress.com but is under a different account and not your @bridget1612 login.
If you are not sure what password you used to log in to your other account, you can send yourself a new login link here using the second email address you mentioned: https://wordpress.com/wp-login.php?action=lostpassword
Once you have regained access to the correct account, contact us here and we will be happy to help you manage your domains: https://wordpress.com/help/contact
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