Domain transfer

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  lorindaspondering · Member · Apr 29, 2024 at 6:43 pm

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  I want to transfer my domain from WP to Substack. When I clicked on the transfer lock to turn it off and when I selected get authorization code, both actions brought up a message to contact support.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · May 2, 2024 at 1:41 pm

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  Hello!

  Thank you for reaching out. It seems that your domain was renewed on April 28th, so it’s currently ineligible for transfer. According to industry regulations governing domain transfers, there must be a minimum of 60 days since the domain was registered or last transferred before it can be moved to another provider. Since it hasn’t been 60 days yet, you can still connect your domain to Substack by changing the name servers until it becomes eligible for transfer to that service. You can read how to do this here: https://wordpress.com/support/domains/change-name-servers/#changing-name-servers-to-point-away-from-word-press-com

  I hope this explanation helps! Feel free to reach out if you have any further questions or need assistance with anything else.