domain transfer
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I want to move my domain name, but I do not receive the transfer code. I wrote to WordPress support, but they haven’t even responded to me for 2 days, even though I have the right to paid support.
I want to transfer the domain name to another companyThe blog I need help with is: (visible only to logged in users)
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Howdy!
We have responded via email. However, ensuring the emails are going to the right place is a good practice for visibility. You can check your domain’s contact information by following these directions.
I apologize that you did not receive a timely and helpful response. This is not acceptable, and we’re reviewing each of your tickets. We will improve our processes and provide feedback. You should all receive fast and expert support from our team.
As you have noticed, our support has changed somewhat, and we’re no longer replying live to all of our support messages. We’re still responding to everyone as quickly as we can, but it might be the case that you’ll receive a reply within the business day rather than immediately. The fastest way to help us serve you is to provide as much context in your initial message as possible. Any messages we send while you’re not online, you’ll also receive directly to your inbox.
We strive to provide the best support of any WordPress host and we appreciate your feedback on how this change has affected you.
Thank you!
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