Domain Transfer

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  janicetran · Member · Jul 11, 2014 at 10:36 pm

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  My domain transfer to Godaddy will not work despite the fact that I have unlocked it. Please help!

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jul 12, 2014 at 7:19 pm

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  Hi Janice, Could you tell me at what point in the process you’re getting stuck? Have you received your transfer code and provided it to GoDaddy? Are you receiving an error message from either GoDaddy or WordPress.com?

  I can help you — and the more details you can provide, the better! Thanks so much.

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  janicetran · Member · Jul 12, 2014 at 9:07 pm

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  I have received and entered my transfer code from WordPress. When I enter the code into godaddy the transfer gets declined after about 10 minutes. I called to get the reason and it says the domain is blocked by WordPress, even though I have unlocked it.

  So the thing I need help with is the unlocking of the domain address (www.janicetran.com) additional to checking the box or if I need to do something else to transfer the address outside of getting the transfer code.

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  thatrobyn · Member · Jul 14, 2014 at 4:27 pm

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  Hi there Janice! Thanks for the explanation.

  I have unlocked your domain, janicetran.com/ .

  An email has been sent to the Domain Registrant’s contact email address containing the Domain Transfer Code. If you don’t receive the email shortly, please check your spam folder.

  You can provide GoDaddy with your EPP code and initiate the transfer.

  Once you initiate the transfer process, there is a waiting period of five days. During this period, you will receive an email with a link to confirm or cancel the transfer. To complete the transfer, make sure you confirm it by clicking the confirmation link. Once you confirm, the domain will be automatically transferred after five days.

  You can also bypass the five-day waiting period by going to Store → My Domains and clicking Edit Domain once again. From the domain manager, select the Transfer Domain tab, then click Accept Transfer. This will initiate the transfer immediately.

  I hope this helps. Please let me know if you need further assistance!

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  thatrobyn · Member · Jul 14, 2014 at 4:35 pm

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  Hi Janice — scratch that. Hold off on the transfer attempt. I need one of our developers to unlock this for you. I will let you know as soon as your domain is ready to transfer. Thanks much. Sorry for the inconvenience.

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  janicetran · Member · Jul 14, 2014 at 4:52 pm

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  Okay thanks. I just tried your steps and I don’t see the option to “accept transfer” to immediately transfer the domain.

  Let me know when this is ready. Thank you.

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  thatrobyn · Member · Jul 15, 2014 at 3:22 pm

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  Hi there. I am so sorry for the inconvenience. I know this is holding up your process. We are working to fix a bug that is interfering with your transfer. I will get in touch with you the moment the problem is resolved. I apologize for this. If I can help in any other way in the meantime, please let me know.