domain transfer

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  andreadellarocca · Member · Aug 26, 2016 at 10:18 am

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  I need the EEP code to transfer my domain

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Aug 26, 2016 at 10:49 am

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  Here’s the guide for transferring your domain including how to get the EPP code: https://en.support.wordpress.com/transfer-domain-registration/

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  andreadellarocca · Member · Aug 26, 2016 at 1:01 pm

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  Thanks for the reply

  Following the link (which I had already seen) I have a different page.
  I do not have the menu:
  – email
  – Name servers and DNS
  – Contact and privacy
  – Transfer domain
  I have:
  – Change the website address
  I did not transfer the domain section.

  How can I do?

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  micawbr · Member · Aug 27, 2016 at 10:47 am

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  What is the domain you’re transferring? Do you have more than one WordPress.com account? If so, you may not be logged into the one that purchased the domain.

  I’ve tagged this thread for a staff member’s attention because they can see the details of your account.

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  kokkieh · Staff · Aug 28, 2016 at 12:14 pm

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  Hi there,

  Is this for the domain, andreadellarocca.com?

  That domain expired on 12 July and has already gone into redemption with our registrar.

  Before you can transfer it you’ll first need to recover it from redemption and renew it. Our registrar charges a $80 fee to restore a domain from redemption, and then it is $18 to renew the domain.

  Let me know if you are willing to pay the recovery fee and I can get the process started.