Domain transfer

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  oscarlainezfed6b80bb1 · Member · Mar 25, 2022 at 6:37 am

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  Hi, I have problems trying to transfer our domain to another place. and I can’t find it in this page, can you help me with that issue?

  WP.com: Yes
  Correct account: Unknown

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  staartmees · Member · Mar 25, 2022 at 6:53 am

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  As already said by a Staff member about a year ago, https://wordpress.com/forums/topic/domain-expiration-212/, you are logged in to the wrong account.

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  kokkieh · Staff · Mar 25, 2022 at 8:15 am

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  Hi there,

  Can you confirm the domain you need help with? The account you’re using to post here doesn’t own any domains or sites with us.

  If you’re speaking of olgeneralcontractor.com, which you asked about a year ago, that domain belongs to a different account, as @staartmees indicated above. You need to be logged into that other account to make any changes to that domain.

  If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.