Domain Transfer and Business Plan misapplied

  • Unknown's avatar
    lcashion759b1da244 · Member ·

    Greetings,
    I am waiting for the transfer of my domain, forgeroom.org from GoDaddy to WordPress. Transfer is in progress.

    I signed up and paid for the. Business Plan intended for ForgeRoom.org. (https://forgeroomdotorg.wordpress.com)

    It appears the Business Plan was applied to forgeroomorg.wordpress.com?

    Can someone make sure that my $319.00 payment for the Business Plan is applied to ForgeRoom.org please? I need to upload a theme and WP is asking me to upgrade to the business plan which I did earlier today.

    Any assistance is appreciated.
    Thank you!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • supernovia · Staff ·

    Hi! I’ve got the Business Plan moved to the correct site. I’m checking to see if it’s okay to move the domain over now or whether we need to wait til the transfer is complete, but in the meantime, you can go ahead and upload your theme now. Cheers!

  • supernovia · Staff ·

    Update: I’ve moved the domain to the correct site, too.

    I noticed it’s currently pointing to your old parking. When the transfer finishes, you’ll want to point it to our services and make sure any settings you need are in place.

    • If you’re using email or other services with the domain, you’ll want to double-check your new DNS settings or have us check them for you.
    • When that’s done and you’re ready for the new site to be live, update the domain to point to our name servers. Here’s how:
    WP
    Domains » Change a Domain’s Name Servers
    in WordPress.com Support
    4 min read
    Nameservers determine where your domain’s DNS is hosted and managed. This guide will show you how to change your domain’s name servers to point to WordPress.com or any other host. Important Considerations when Changing DNS Changing your domain name’s servers means changing where your domain’s DNS records are managed. DNS records control many things, including: the website available at

    We’ll be here if you need help!

  • Unknown's avatar
    lcashion759b1da244 · Member ·

    Thank you for your timely response and help!

  • supernovia · Staff ·

    You bet. Will you be making the new site live once the domain transfer is completed? Based on what I see, we’ll want to ensure you’ve got the correct records in place, so when we’re ready, just let us know.

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