Domain transfer being denied

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  ramonadepares · Member · Mar 8, 2012 at 8:46 am

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  I have transferred my wordpress.com blog to wordpress.org. I already had my own domain name, http://www.ramonadepares.com, so I applied to transfer that. But now I received an email saying that the transfer was denied by Domains By Proxy because it’s on Private Registration and that I needed to log in to Domains By Proxy and change it from there.
  But I was never given a user name form Domains By Proxy so it is not allowing me to log in. When I tried to “recover” my log in details I was asked to input the domain registered to that account, which I did, but I was told that “We could not find an account containing that domain name”. I would appreciate your help in sorting this out as I’m starting to panic a bit :) Thank you! Ramona Depares.
  Blog url: http://ramonadepares.wordpress.com/

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  chrisrudzki · Member · Mar 8, 2012 at 4:32 pm

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  Howdy,

  It looks like you’ve successfully cancelled the Private WHOIS upgrade.

  Could you please try transferring the domain again?
  http://en.support.wordpress.com/domain-mapping/domain-management/#transfer-to-another-registrar

  Don’t hesitate to contact us again if you need anymore help. :-)