Domain Transfer issue

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  bakermol · Member · Nov 18, 2019 at 2:22 am

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  Hey there. I am trying to transfer my domain and I am getting an ‘error’ every time I try and it says to contact support. I am receiving the Auth codes but Wix.com is still saying the domain is locked.

  Please help.

  thank you,
  mollie

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Nov 18, 2019 at 12:05 pm

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  Hi there Mollie!

  From what I can see you have updated the domain info just a couple of days ago and that triggered a transfer lock on the domain.

  Let me explain, it is not possible to transfer a domain for 60 days following the registration date or for the 60 day period following a previous transfer or information update. This 60-day lock is required by the Internet Corporation for Assigned Names and Numbers (ICANN) and cannot be waived. You can find more info here.

  Now, you can still use your domain with Wix by updating the name servers or with a custom A records, here are instructions for both methods:

  Manage Your DNS Records

  Another option, although, there is no guarantee this will work, you can try to update the domain info again and this time opt-out from the transfer lock during the process:

  https://en.support.wordpress.com/update-contact-information/#email-or-name-changes

  I hope that helps :)