Domain Transfer Issue

  • Unknown's avatar

    I requested to transfer my domain hosting of http://www.bobbinandink.com from WordPress to Wix. I think this has gone incorrectly, as my contact email had been listed as (email visible only to moderators and staff) rather than the correct address: (email visible only to moderators and staff).

    I have since updated my details via the wordpress dashboard, but I want to make sure the incorrect email address is no longer listed with wildwestdomains.com, which apparently is the listed host of our domain (we looked this up on who.is).

    Could someone please confirm that our contact details for our website administrator are listed correctly? We need any future correspondence to be directed to (email visible only to moderators and staff). The last confirmation email for the domain transfer was sent to the incorrect address, which means we now have to wait a further 7 days, for this request to be rejected before we can try changing the domain again… ugh!

    It is becoming very tedious, and we really need to launch our new website asap.

    Please help!

    Laura

    The blog I need help with is: (visible only to logged in users)

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  • Unknown's avatar

    Hi there,

    It looks like you’ve written in from a different account than the one which has this domain in it. I can tell you from public whois registries that the contact email address for bobbinandink.com is (email visible only to moderators and staff).

    Keep in mind that even before you transfer the domain to another registrar you can always point the domain’s Nameservers or DNS at any time. You can do this by following the instructions listed right here:

    Manage Your DNS Records

    I hope this helps!

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