Domain Transfer not working

  • Unknown's avatar

    I did a domain transfer a few months back from WordPress to GoDaddy. I built a website and I tried to access the new website. But the domain is still giving me an error (GoDaddy CPanel says they have the domain).

    Error I am getting is
    Something unexpected happened while accessing this website. It looks like it doesn’t have an active domain connection upgrade to link the requested domain name to the WordPress.com site.

    If this is your domain name and it has recently stopped working, it’s possible that your plan or domain may have expired. Please log in to your WordPress.com account and review the status of your plan and domain.

    Can you please give me some tips on what’s going on here?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar

    Hi there!

    Can you let us know the domain where you’re having this problem? Once we have that information, we’ll be better able to advise.

    Thank you!

  • Unknown's avatar
  • It looks like your nameservers are still pointing to WordPress.com. You’ll need to log into your GoDaddy account and change them to point to your new webhost. GoDaddy support should be able to assist you with this.

  • Unknown's avatar
  • The topic ‘Domain Transfer not working’ is closed to new replies.