Domain transferred and now major problems have occurred

  • Unknown's avatar
    davidptstodaycom · Member ·

    I transferred my domain to GoDaddy. Godaddy failed to migrate the content of the site and now I am having an unbelievable effort to get the original host to migrate the content. the site was built in wordpress and I backed it up in wordpress. The site is not available on the web presently because of these issues mentioned. My question is… Is the content of the site still located in wordpress and is there any way to access it so I can send the content to the host?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-sheva · Staff ·

    Hi @davidptstodaycom,

    I’m afraid that we can’t help directly because your crediteducator1.com site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

    Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

    The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I suggest checking to see if your site is still available on your old host. If yes, you can export the content again to import to your new WordPress.org site. You can also use a plugin such as All-in-One WP Migration to migrate your site.

    I hope that points you in the right direction.

  • The topic ‘Domain transferred and now major problems have occurred’ is closed to new replies.