Domain trouble

  • Unknown's avatar
    yolotravelsolo · Member ·

    I am in the process of transferring my domain yolotravelsolo.com from wordpress hosting to HostGator. It has been parked since initiating the transfer several weeks ago. HostGator says we are waiting for all the domain data to be sent over from wordpress. What do I need to do to get all this accomplished so I can have my domain unparked.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    The domain transfer for your domain was completed on 2023-01-13 and HostGator is now the domain registrar for your domain. However, transferring the domain does not update the domain nameservers, and they’re still set to point to WordPress.com.

    You would need to update the nameservers to point to your new site. Here’s HostGator’s support document on where you can find the nameservers you need to use:

    https://www.hostgator.com/help/article/what-are-my-name-servers

    I hope that helps!

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