Domain umapping

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  thephysioproject · Member · Dec 22, 2015 at 11:20 am

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  I have a domain mapping enabled on my blog, and i wish to remove it as I have moved over to wordpress.org

  Can you help as i cannot find a feature to remove it?

  Cheers

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Dec 25, 2015 at 10:37 pm

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  Log into the WordPress.com account that you used to buy the upgrade. From your Dashboard go to Store > My Upgrades. Next to the domain, click the cog icon, then click the cancel link. Here’s more info about cancelling upgrades: https://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  If that doesn’t work, add “modlook” to the tags for this thread to let WordPress.com staff know that you need assistance with this issue.

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  thephysioproject · Member · Jan 4, 2016 at 9:14 am

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  Hi Thanks for your help, i don’t seem to have the cancel option available?

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  kokkieh · Staff · Jan 4, 2016 at 1:05 pm

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  Hi there,

  I have removed the domain mapping upgrade from your account. Please let me know if you need help with anything else.

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  thephysioproject · Member · Jan 4, 2016 at 2:08 pm

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  Hi Thanks for your help!

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  thephysioproject · Member · Jan 4, 2016 at 2:08 pm

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  How long will that take to take effect?

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  kokkieh · Staff · Jan 4, 2016 at 3:12 pm

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  It’s immediate. I can already see your WordPress.com site, https://thephysioprojectdotcom.wordpress.com/ in my browser without the mapped domain. If it still shows the domain or an error message for you, please try clearing your browser cache.

  As for the domain you had mapped, you might need to change its name servers to point to your new host. That you will need to do with the registrar where you bought the domain.