Domain Under clientHold & Missing from Dashboard – Need Help

  • Unknown's avatar

    Hello Support,
    My domain registered through WordPress.com has two critical issues:
    
    Placed on clientHold (verified via WHOIS lookup) AND NO prior warnings receivedn
    Disappeared from dashboard (not listed under /domains)
    
    However, I can confirm that the domain exists under my account because I see its active order/purchase record clearly listed in my Billing History (/purchases). This proves ownership and association with my account.
    
    Request immediate action:
    Remove clientHold
    Restore domain to my dashboard
    Investigate why this happened
    Direct Contact: Due to the severity and complexity of this issue (involving a domain suspension AND disappearance from the UI), a forum reply may not be sufficient. Could a member of the WordPress.com Support or Compliance team please contact me directly via email?

    Self-declared URL: oorz.net
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

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