Domain unlocking

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  dralianderson · Member · Apr 6, 2024 at 6:08 pm

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  I have reached out maybe 7 times. I have recieved domain transfer codes that have not worked, I have now been told my domain is locked. And yet it is also saying transfer is in process to Squarespace for many many days. Please help me!!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Apr 9, 2024 at 1:35 pm

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  Hi there!

  The transfer code will not work while the domain is locked. Please follow the step-by-step instructions at the link below to first unlock the domain and then request the transfer code again.

  

  Domains » Transfer a Domain to Another Registrar

  in WordPress.com Support

  4 min read

  While you can use your WordPress.com domain with any platform by updating the name servers, you can transfer your domain to another provider if you wish. This guide explains how to transfer a domain registered with WordPress.com to another provider (known as a registrar). Before You Get Started Domain transfers can take anywhere from five to seven days to complete. If you would like your d

  I checked the logs and noticed that the domain was locked when you updated the domain contact details. You have since opted out of the transfer lock, so the domain is not locked for 60 days, but you still need to unlock the domain as part of the regular transfer process so that the transfer code works.

  Feel free to let us know if you have more questions.