Domain Upgrade?

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  carsonyoung0822 · Member · Feb 12, 2015 at 6:53 pm

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  Hi There,

  I am not sure what is happening. When I log into my account I see my domain name and in the lower left hand corner I see Get Upgraded go Premium. However, when I go to my Upgrades I see I am Premium and charged back on Jan 26, 2015??? Any help is very appreciated.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 12, 2015 at 10:23 pm

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  That’s very strange. Please confirm the URL of the page where you see this happening. Will you provide a screenshot for Staff please? I’ll tag this thread for their attention. You can use http://snag.gy/ to share screenshots and link to them here. Please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-ozmodiar · Staff · Feb 13, 2015 at 1:40 am

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  It looks like when you Purchased WordPress.com Premium, you ended up setting up a second WordPress.com site by accident.

  No worry though, I can get it straightened out for you.

  Just to make sure we’re on the same page, you would like WordPress.com Premium applied to http://spaatlantisutah.wordpress.com/, is that correct?

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  carsonyoung0822 · Member · Feb 13, 2015 at 3:47 pm

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  Yes rootjosh that would be great. I was trying to figure out if that’s what I did but I’m very new to wordpress and still obviously trying to figure out what I am doing. Thanks so much for the help!

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  staff-ozmodiar · Staff · Feb 13, 2015 at 5:16 pm

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  Okay, take a look now. I should have it all set up.