Domain Upgrade Cancellation

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  adamjosephsuter · Member · Aug 20, 2013 at 5:06 pm

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  $99 upgrade was cancelled per WordPress Support for everysolastudent.wordpress.com – per below email – But CRU (Campus Crusade for Christ) was charged $99 on 7/10/13: I have now had to reinburse CRU the $99, please provide a refund to me for $99.

  ~ Adam Suter ((email visible only to moderators and staff))

  jennyzhu replied to a forum topic that you subscribe to

  in response to the topic “Cancellation/Refund of upgrade”:

  Hi Adam,

  The bundle was split up, but not canceled. I’ve gone ahead and taken care of that for you. Please note that your domain registration and mapping costs $26, $18 for domain registration and mapping and $8 for private registration.

  Let me know if you have any questions!

  Thanks, Jenny

  The blog I need help with is: (visible only to logged in users)

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  jackiedana · Member · Aug 20, 2013 at 6:33 pm

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  Hi there,

  I’d be happy to take care of this for you, but there are two issues.

  First of all, there is a domain attached to this account. From a previous exchange you had with my colleague Jenny, it appears that you wanted to keep the domain but cancel the rest of the bundle. Is this correct?

  Second, it appears the upgrade itself is listed under a different user account. We will need to hear from that user to confirm that the transaction should be cancelled. They can post in this thread under their username to confirm.

  Thanks!

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  michaeljbarr · Member · Aug 21, 2013 at 5:56 pm

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  I give Adam Suter full permission to cancel anything pertaining to “everysolastudent.com” from hosting to domain. Let me know if you need anything else from me. Thanks.

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  connectmissions · Member · Aug 22, 2013 at 2:52 pm

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  Hi,

  Please cancel the domain for everysolastudent.com. Any questions, please let me know.

  ~ Adam Suter

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  jackiedana · Member · Aug 22, 2013 at 5:33 pm

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  Hi there,

  I have cancelled the domain everysolastudent.com and issued a refund of $99. The funds should appear in the associated account within a few days.

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  connectmissions · Member · Aug 22, 2013 at 5:36 pm

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  Thank you Jackie. Really appreciate your help with this.

  ~ Adam Suter

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  jackiedana · Member · Aug 22, 2013 at 6:21 pm

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  You’re very welcome, and I apologize for the confusion and delay in taking care of this. I’m glad I was able to sort it out in the end for you. :)