Domain upgrade says it's already taken but it's not

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  darrenharrisyoga · Member · Jul 29, 2014 at 1:03 am

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  Hi there, I just went through registering a new wordpress blog and selected to upgrade to a domain without the word ‘wordpress’. During the registration process, it said that the name I wanted was available, so I selected it, but when I hit the purchase button to pay for the upgrade, it didn’t send me anywhere to add payment details and flicked me out. It created the wordpress URL version only. I then tried to upgrade from the store and it said that the domain name was already taken, when it wasn’t. Any suggestions please on how this can be rectified? Many thanks, Nicole.

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Jul 29, 2014 at 1:04 am

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  What is the actual domain name? Staff can sort this out.

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  darrenharrisyoga · Member · Jul 29, 2014 at 1:07 am

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  Hi Raincoaster, thanks! The domain I’m wanting is “darrenharrisyoga.com”

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  thatrobyn · Member · Jul 30, 2014 at 4:56 pm

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  Hello there!
  I see that you made your custom domain purchase on 7/29/2014. When I view darrenharrisyoga.com, I am taken to your live WordPress.com site. Could you confirm that you’re now able to view the same thing? If not, please clear your browser’s cache and take another look:
  http://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  Looking forward to hearing from you. Thanks very much.