Domain Upgrade, then Blog Completely Disappeared!

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  theishumquads · Member · Oct 22, 2010 at 8:53 pm

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  Hello there! Thanks in advance for your help!

  Last night around 9:30pm, I bought the Domain and Mapping Upgrade for my blog: http://www.theishumquads.wordpress.com. My new domain is http://www.theishumquads.com. When I upgraded, the blog disappeared entirely!

  When I type either URL in, it comes up with:

  Internet Explorer Cannot Display Webpage

  I’ve already had a couple of friends email me and ask where the blog went. At first I thought it was just the lag time while the upgrade was taking effect. Now I’m a little worried that it’s gone forever.

  If someone can just calm my fears and tell me that the blog will be back up in the next day or two after everything is processed, that would be fantastic! Or tell me how to go about getting it fixed. :)

  Many thanks!

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Oct 22, 2010 at 9:35 pm

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  Take two deep breaths – your blog is not gone forever – it is just a bit confused about where it is.

  I could not find the registration for theishumquads.com –

  You should be able to view your default WordPress.COM blog – http://theishumquads.wordpress.com/ – which is not happening.

  It can take up to 72 hours for the Mapping to fully go across the internet – but in this case go ahead and contact Support directly at this time – there have been a couple of other people that are having problems with the mapping: http://en.support.wordpress.com/contact/

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  auxclass · Member · Oct 22, 2010 at 9:38 pm

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  When you did the Mapping or Registration did you map it as http://www.theishumquads.com?

  The “www” should not be used just “theishumquads.com”

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  raincoaster · Member · Oct 22, 2010 at 10:22 pm

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  Precision is critically important in these things. We need the actual URL of your WordPress.com blog, starting with http and NOT including “www” because none of the URLs here, either before or after domain mapping, contain www.

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  westi · Staff · Oct 24, 2010 at 10:10 am

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  @theishumquads: Something went wrong during your domain upgrade – please contact support and we will help you resolve this.

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  theishumquads · Member · Oct 27, 2010 at 1:49 am

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  I contacted support and re-registered for the domain upgrade with the credits they refunded to me. WordPress got it up and running. Thank you for your help everyone!!