domain upgrade – urgent problem

  • Unknown's avatar

    This morning I received a mail from Paypal about a payment of $18,00 USD to WordPress.com for Domain Registration for http://teatrodelsangro.wordpress.com. But in the blog (“My upgrades”) it says that “This upgrade will expire in 29 days on February 8, 2014”. What was that payment for? How is it possibile that I payed $18,00 USD this morning and in a month the domain will expire? Please answer me

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    After looking into your account, I found that the auto-renewal was voided and did not go through. Therefore, you were not charged and the domain is set to expire on February 8th, 2014. If you would like to renew this domain please go to Store > My Upgrades in your Dashboard.

    Feel free to reach out if you have any questions!

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