Domain was not renewed – Need to recover it

  • Unknown's avatar
    sbhantsbarger · Member ·

    Please help! I need to recover my expired domain. I didn’t remember that it was linked to my ability to use my business email. This is a very busy time of year for my business and I haven’t been able to receive emails for 4 days.

    The site I need help with is nymphinthewoods.wordpress.com.

  • staff-blorbo · Staff ·

    Your domain nymphinthewoods.com expired on April 29. We sent several email warnings both before and shortly after it expired.

    Domain expiration is a lengthy and complicated process that takes about 90 days. You can learn more about expired domains here: https://wordpress.com/support/domains/domain-expiration/

    The good news is that we are still able to recover your domain, as it is currently in the Redemption period: https://wordpress.com/support/domains/domain-expiration/#redemption-period

    A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by our domain partner and is not one which we can waive. That’s in addition to your annual domain renewal from us, so the total is going to be $98.

    I have sent a payment request for the total of $98 to the email address on your account. Once the payment is sent, please reply here to let us know, and we will send a note to our domain partner regarding nymphinthewoods.com. This process only takes about 2-3 days start to finish.

  • Unknown's avatar
    sbhantsbarger · Member ·

    Thank you so much! I just paid. Do you know, will I need to do anything to start receiving my emails again?

  • Unknown's avatar
    pankajkumr · Member ·

    Hi there,

    We have requested our domain registrar to restored your domain nymphinthewoods.com. We’ll let you know once we hear from our registrar.

  • Unknown's avatar
    sbhantsbarger · Member ·

    Is there any news on my domain and my ability to get my emails? Thank you!

  • Unknown's avatar
    helper-heroponriki · Member ·

    Thanks for your patience while we looked into the delay with recovering your domain.

    It’s been restored to your account again. Regarding your emails, you would not be able to recover any that may have been sent while the domain was in redemption. You might also want to test that it is working again now that the domain has been restored.

    You should be all set now!

  • Unknown's avatar
    sbhantsbarger · Member ·

    I figured as much about the missed emails. But thank you, it is working now!!

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