Domain won't work

  • Unknown's avatar

    While I haven’t done any work on my blog yet. I purchased the premium plan, but when I enter the website into a browser it won’t show up. Am I missing an installation step or what?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    It appears as if you’ve mapped a domain (thesojourn.com) with us. However, the actual domain name doesn’t appear to be registered. Basically, you’ve connected, or mapped, your WordPress.com site to a non-existent domain name.

    In order to have a working domain, you’ll need to register it.

    Here’s how…click below:
    https://thesojourndotcom.wordpress.com/wp-admin/paid-upgrades.php?page=domains

    Select “Register a New Domain Name.”

    Follow the instructions given to you in the next screen.

    I’ve detached the non-functioning mapping you added. Otherwise, it would have impeded the registration process.

    Once you’ve completed the registration steps, you should be up and running.

    I hope this helps! If you have any other concerns, drop me a note. Thanks much!

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