Domains
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Hello,
1.
I would like to transfert a wordpress account to an existant domain : http://www.example.org. According to your website it should cost 13$ but when I want to pay I have to pay 99$!2. If I upgrade my current wordpress account and I take your premium offer, does it gave me the possibility to keep my e-mail address : (email visible only to moderators and staff) ?
Thank you!
The blog I need help with is: (visible only to logged in users)
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Hi there!
The 13$ is for domain mapping, which means that you have a domain that you currently own, and would like to use it with your site in WordPress.com. You can learn about domain mapping here: https://en.support.wordpress.com/map-existing-domain/. This page also includes how to purchase it.
The 99$ if for the WordPress.com Premium Plan, which includes more great features. You can learn about it here. https://wordpress.com/pricing/
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All new accounts must purchase the Premium bundle of upgrades. Only renewal of an existing domain mapping upgrade is now priced at $13.
https://en.support.wordpress.com/domains/
https://en.support.wordpress.com/register-domain/More info:
https://en.forums.wordpress.com/topic/domain-mapping-1118?replies=10#post-2641970See here for details on purchasing the annually renewable Premium bundle of upgrades http://store.wordpress.com/plans/premium/
Be sure to read: Important Notes Before Upgrading
https://en.support.wordpress.com/domains/#important-notes-before-upgradingRead also: Use a Domain You Already Own (Domain Mapping)
https://en.support.wordpress.com/map-existing-domain/You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades
https://en.support.wordpress.com/my-upgrades/Your only options for payment are found here http://en.support.wordpress.com/payment/
Your billing history will be at Dashboard > Store > Billing History
https://en.support.wordpress.com/billing-history/ Your Billing History page is where you can print out your own receipt. https://wordpress.com/me/billingAdditonal information:
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.Note: It takes from 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
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@timethief has answered your first question – you can only map a domain as part of a plan.
As for the second:
2. If I upgrade my current wordpress account and I take your premium offer, does it gave me the possibility to keep my e-mail address : (email visible only to moderators and staff) ?
If you have a domain registered or mapped with us, you can add the MX records for any email hosting you’re using to that domain so your email will keep working. See here for more info:
Add Email
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