Domains

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  clean360ct · Member · May 12, 2021 at 12:51 pm

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  I recently purchased a domain, but it had wordpress in it and thats not what I wanted. I want the domain name but not the plan. However, it says I cancelled the domain recently so I can not have it. Can I have the domain ‘ clean360ct.com’ , without wordpress in it?

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  helper-heroponriki · Member · May 12, 2021 at 2:39 pm

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  The free clean360ct.wordpress.com URL is assigned to your site when you create it. If you purchase a paid upgrade, you can also purchase a domain to use instead of the free *.wordpress.com URL.

  It looks like you purchased, then cancelled, a WordPress.com Premium plan with the domain clean360ct.com. Since you canceled the domain name you no longer own it.

  To host your site here and to use that domain instead of the free *.wordpress.com URL, you will need to repurchase a plan, skip the domain option, then update us here so we can restore the domain to your account.

  You can only set a custom domain to your site as the primary site address by purchasing a WordPress.com plan.

  Let us know if you have any questions. Otherwise, we’ll wait to hear back from you!