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Forums / domains

domains

  • Unknown's avatar
    darios1 · Member · May 10, 2025 at 12:52 pm
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    Hi, I purchased the domain atlantis-ireland.com through WordPress.com, but it does not appear in my “Domains” section under any of my sites. I need to access the domain and get the authorization (EPP) code to transfer it.
    Please help me locate where the domain is connected and how I can access its settings.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    sajjadisbrilliant · Member · May 10, 2025 at 1:38 pm
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    Hey, I am here to help you with this.

    The domain atlantis-ireland.com is registered with WordPress.com, but it’s associated with an account registered with a different email address than the one you’re using to contact us. This is why you’re not seeing the domain listed under your current account.

    Please log in using the correct email address and visit the Domains page here:
    🔗 https://wordpress.com/domains/manage

    If you’d like to transfer the domain, you can follow the steps outlined in this guide:
    🔗 How to Transfer a Domain

    Please note:

    • Domains must be more than 60 days old before they can be transferred.
    • If your domain is newer than 60 days, you can still point it to another service by updating the DNS records. Here’s how:
      🔗 How to Change Name Servers

    Once the 60-day period has passed, you’ll be able to transfer the domain outside of WordPress.com.

    For further assistance, please contact us from the email address associated with the domain’s account.

  • Unknown's avatar
    blissful90fc28e6a8 · Member · May 10, 2025 at 2:29 pm
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    Can someone please audit my site : https://techygigaminds.com/

  • Unknown's avatar
    sajjadisbrilliant · Member · May 10, 2025 at 3:26 pm
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    Hey, I’m here to provide some clarification.

    The website https://techygigaminds.com/ isn’t hosted on WordPress.com, so we only provide assistance for services directly related to our platform. I recommend reaching out to your current hosting provider, as they are best equipped to help you with a site audit.

    However, if you’re ever interested in switching, WordPress.com offers fully managed hosting, including automatic updates, backups, built-in performance tools, and expert support. We also offer free site migration and up to 50% off the first year of our Business plan.

    Let me know if there’s anything related to WordPress.com that you’d like to discuss!

  • The topic ‘domains’ is closed to new replies.

Tags

  • account
  • Domain
  • Domain Transfer

About this topic

  • In: Support
  • 3 participants
  • 3 replies
  • Last activity 8 months
  • Latest reply from darios1

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