domains

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  thankfl1 · Member · Jul 30, 2014 at 1:42 am

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  I am getting very uptight that I can’t get any answers. If there is no customer support, I will have to cancel my account.

  It looks like I have 3 different blogs. I see the one I really wanted “fullhealth.com” is listed under me, meanwhile, when I was trying to find out what was available it was not.
  I have just paid for “allwellandwhole”, then also in the meantime, my domain is showing gr8ful1dotcom, of which I did not authorize.

  Thanks for your help in the very immediate future,

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Jul 30, 2014 at 9:47 pm

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  Hi there,

  After looking into your account, I found that you registered the domain:

  allwellandwhole.com

  This domain is mapped to: gr8ful1dotcom.wordpress.com. Please note that the domain: gr8ful1dotcom.wordpress.com never deletes, which is actually a good thing so if you one day decide not to renew the domain or it expires accidentally all your content will still be available at gr8ful1dotcom.wordpress.com.

  However, as long as you keep your domain renewed, your readers will see your site at allwellandwhole.com . Even if they go to gr8ful1dotcom.wordpress.com they will be automatically redirected to allwellandwhole.com.

  Currently I am able to see your site at allwellandwhole.com as seen here:

  

  If this is not what you see, can you please try clearing out your cache and cookies using the guide below?

  Solve Common Browser Issues

  As for the domain: fullhealth.com – please note that that domain was registered back in 1998 and belongs to someone else as seen here:

  http://who.wildwestdomains.com/whoisstd.aspx?domain=fullhealth.com&prog_id=wildwestdomains

  Unfortunately we’ve been having issues with our Domain System saying that domains that were already registered were available as seen here:

  https://en.forums.wordpress.com/topic/domain-system-temporarily-unavailable-1?replies=1

  I’m so sorry about the confusion. If you want to continue with allwellsandwhole.com please continue to build your site. If not, let me know and I’d be happy to give you a refund.

  Let me know if you have any questions with this!

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  thankfl1 · Member · Jul 30, 2014 at 10:26 pm

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  Thank you for your help and clarification. Also chatted with a wonderful young man, Hafiz, who was most helpful.

  Thanks again.

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  gracejiyoung · Member · Jul 30, 2014 at 11:08 pm

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  Sounds great!

  I’m glad Hafiz was able to help!

  Cheers!