Don't have access to old username that purchased my domain

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  wrongenvelope · Member · Oct 27, 2011 at 6:23 pm

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  I’ve been trying to transfer the registration of my domain name over to my web space with FatCow. Yesterday I was wondering why I couldn’t find the Domain Administration section; however, I’ve since read in other support threads that in order to view this section, you must be logged in with the username that originally bought the domain name. I checked my users list, and lo and behold, I had stupidly used my old work email address to register the username that purchased my domain. It should go without saying that I no longer have access to this username (don’t know the password) and the email address doesn’t exist.

  I can look my domain up on Whois and see that it’s registered to me (albeit with my old home address and another email address I no longer have….. it’s been a long year).

  I’d love some support from WordPress on this one, but they’re gone this week. Any ideas?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 27, 2011 at 6:27 pm

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  Hi there,
  This thread has been flagged to Staff attention as Volunteers cannot help with this issue.

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  wrongenvelope · Member · Oct 27, 2011 at 6:33 pm

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  Thank you, timethief. It’s much appreciated. :)

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  timethief · Member · Oct 27, 2011 at 6:48 pm

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  You’re welcome. Staff are monitoring the forums and do stop in from time to time to deal with all flagged threads. You will have to be patient.

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  staff-blorbo · Staff · Oct 29, 2011 at 6:15 pm

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  Please contact us via support@wordpress.com and we’ll try to work something out.