Don’t have live chat

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  lamarrtownsendtarot · Member · Feb 26, 2024 at 1:29 pm

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  Why don’t I have access to live chat?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  suksabai2023 · Member · Feb 26, 2024 at 5:13 pm

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  I had a similar problem with my blog on a site that also had live chat help. I discovered that the problem might not be clear at first. Sometimes, whether you can use live chat depends on the time or what plan you have, because only the more expensive plans might get help any time, day or night. Also, technical problems or issues with your internet browser can stop the live chat from showing up.

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  staartmees · Member · Feb 26, 2024 at 5:18 pm

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  You find all info on the availability at https://wordpress.com/support/help-support-options/live-chat/#chat-availability