don't receive the refund yet
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(For new domain registrations, you must cancel within 48 hours of purchase to receive a refund. There are no refunds, pro-rated or otherwise, after 48 hours)
what does it mean???The blog I need help with is: (visible only to logged in users)
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Hello @recipesfromheaven!
What it actually means is that if you by a domain, you can cancel it within the first 48 hours of purchase so that you can receive a refund.
After 48 hours, for the domain purchases there can be no refund happening.
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And now I’m completing with content from here: https://en.support.wordpress.com/refunds/
For plans and all other purchases, you must cancel within 30 days of purchase to receive a refund. If you used the domain credit to register a new domain, the normal cost of registration will be deducted from your refund. If you mapped an existing domain, or never used a domain, you will receive a full refund. There are no refunds, pro-rated or otherwise, after 30 days.
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Okay can i ask you a favor please..
I want to know if i can receive my money back or not could you please help me in this situation
I canceled my plan before it reaches day 30Thank you for your time anyways
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I will add a tag to this support request so that a Happiness Engineer can help you on your situation.
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Hi there,
We issued your full refund on 23 July. You can see a receipt for that here:
https://wordpress.com/me/purchases/billing/
If you haven’t received it after ten business days, please contact your bank to follow up, as there might be a delay on their end in processing it.
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