don’t want to maintain site got annual bill but forgot i still had it refund 99.99?

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  lager91170ca67b6ad · Member · Mar 15, 2019 at 3:34 pm

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  I don’t even know the wordpress account but i own http://www.bywaterbrewingco.com and i’d like to stop paying for it. my paypal was charged and i’d like to cancel and get refund. I can verify however i need to

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  mywritingmuscle · Member · Mar 15, 2019 at 3:53 pm

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  Hello @lager91170ca67b6ad,

  I have tagged this post for staff attention. Someone from the staff will reach you shortly.

  In the meanwhile, try looking into your emails. You may be able to use the email address that got renewal reminders, purchase receipts, etc…That is the email you need to use to login into your WordPress.com account. If you manage to find the account associated with bywaterbrewingco.com:

  You can see your billing history here:
  https://wordpress.com/me/purchases/billing/
  You will be able to see what plan or upgrade you were billed for.

  Once you find out what you were billed for you can manage your purchases for a refund or cancellation if necessary here:
  https://wordpress.com/me/purchases

  Hope this points you in the right direction of help.

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  kokkieh · Staff · Mar 18, 2019 at 6:16 am

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  Hi there,

  We can only cancel a domain if it’s requested from the same account that owns it, so the first step is to help you regain access to the correct account.

  Please submit our account recovery form as explained at the link below, and someone will reply to you via email to help you get this sorted out:

  Recover Your Account