double accounts

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  shaspollc · Member · Apr 11, 2017 at 9:39 am

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  I had trouble logging into this account and tried to reset the password. Due to the delay in getting the password re-set email, I was prompted to set up a new account. And linked that account to woo commerce. Essentially, I want to keep the account with my (redacted details 1). And delete the one I created (redacted details 2). And or merge the 2 accounts so my Aksimet and other purchases are combined into my ‘poancia’ account.

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  staff-zinnia · Staff · Apr 11, 2017 at 5:24 pm

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  Hello –

  Thanks for getting in touch. I’ve passed your question along to the WooCommerce folks who will be able to help you out with this. They’ll follow up by email.

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  shaspollc · Member · Apr 12, 2017 at 1:03 am

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  Hello lizkarkoski:

  The problem is tat I also now have 2 accounts on WordPress.com. I want to merge those as well. How can I do this? I want to delete one of poancia2017 from WordPress. Can you do this?

  Thank you,

  Patrick

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  staff-zinnia · Staff · Apr 12, 2017 at 7:50 pm

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  Hi Patrick –

  Yes, you can deactive the unwanted account. But first, be sure that you transfer any of the sites over to the account you’re going to keep.

  Here’s how you make the transfers: https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

  Second, here are the instructions to deactivate the user account: https://en.support.wordpress.com/deleting-accounts/