Double amount deducted

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  asrutamedia · Member · Feb 1, 2023 at 11:36 am

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  I cancelled my subscription and instead of money return I was charged again

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  asrutamedia · Member · Feb 1, 2023 at 11:50 am

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  Hi, my refund which was supposed to be refunded once more got deducted from my credit card.

  WP.com: Yes
  Correct account: Yes

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  supernovia · Staff · Feb 1, 2023 at 7:51 pm

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  Hey there, I only see the one purchase this year, and a refund that’s in progress.

  If you’re seeing more than one charge from 2023, is there any chance you have a second account with us? You can use these secure form at wpchrg.com to locate the charge if you’d like, then you’ll have the option to contact support directly.