Double billed and dashboard says I still need to renew

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  foggyvegan · Member · Sep 28, 2011 at 4:56 am

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  I recently purchased a domain renewal along with a few other items. (total 25.00)
  The first transaction said “error” and subscription was not completed..

  I tried again thinking I made an error and same message> (along with an error code that wordpress and Google found no meaning for)

  I logged into my PayPal account and it shows I was double billed. ALSO on my dashboard, it STILL says I need to purchase a renewal or my account will be closed. Any ideas to get this resolved?? Appreciate any help I can get.
  Blog url: http://foggyvegan.wordpress.com/

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  staff-blorbo · Staff · Sep 28, 2011 at 9:38 pm

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  I’m not sure why that isn’t going through.

  Unfortunately, we cannot put through a domain renewal on your behalf, but I have refunded one of the $25 charges and added $25 in credit to your account.

  Please try again as soon as you can.