double charge?

  • Unknown's avatar
    salesfe17c26096 · Member ·

    80919248
    is this a double charge

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I checked your billing history, and I can confirm that the receipt you’re referring to was not a double charge. It appears you originally purchased the WordPress.com Business plan and later upgraded to the WordPress.com eCommerce plan. The receipt number 80919248 is the upgrade from Business to eCommerce.

    The eCommerce plan comes with additional features (including access to some paid extensions at no extra cost). Please check out the page below to learn more about the eCommerce plan’s features:

    WP
    WordPress.com Plans » Commerce Plan
    in WordPress.com Support
    12 min read
    Sell products and services, or collect payments online with the Commerce plan on WordPress.com. Introduction WooCommerce provides all the essentials for selling online out of the box, including secure payments, configurable shipping options, and actionable analytics. The Commerce plan expands upon this foundation with: A list of handpicked WooCommerce extensions and tools to help you s

    I’d also like to take this opportunity to learn more about the site you’re creating with us. Would you mind telling us more about your new site? What’s the site for, and what features do you need on the site? Based on your site requirements, we’ll be happy to share specific guides and suggestions and help you accordingly.

    Thanks!

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