Double Charged for Registration

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  akashma · Member · Sep 15, 2012 at 6:45 pm

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  I got double charged for registration, mapping and private registration
  Blog url: http://akashma.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  akashma · Member · Sep 15, 2012 at 6:51 pm

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  I bought a domain yesterday September 15, 2012 when the press summit bottom, the next windows say: “There was a problem making this purchase. Do not reload this page. The Domain was registered but not connected to your wordpress.com site correctly.
  Support Stuff was notify and will fix the problem shortly”.
  Well I check back an hour later and the domain was still available, but my payment history showed the transaction.
  Well today September 15, 2012 the payment history shows 2 more charges for registration.

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  timethief · Member · Sep 15, 2012 at 6:53 pm

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  If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

  P.S. I also flagged this thread for a Staff follow-up.

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  staff-blorbo · Staff · Sep 17, 2012 at 6:50 am

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  The domain registration failed, so I have refunded both charges. Please feel free to try again and let us know how it goes.