Double payment.

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  brentwooddarlington · Member · Jul 6, 2023 at 3:46 am

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  Please cancel one of two $13.00 payments made on July 5, 2023 for domain connection.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  brentwooddarlington · Member · Jul 6, 2023 at 3:52 am

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  Never mind. WordPress has made it impossible to reach customer support. In the end, the double payment simply extended the domain-connection coverage.

  I would cancel this forum request, but I don’t know how.

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  aisajib · Member · Jul 6, 2023 at 4:58 am

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  Hi there!

  As you mentioned, the Domain Connection subscription was renewed for two years as a result of two separate payments. If you’re okay with that, you don’t have to do anything else.

  I also wanted to clarify that this forum is where we provide customer support for WordPress.com users on the free plan. So you posted in the right place to get help. :)

  Feel free to let us know if you have more questions.

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  brentwooddarlington · Member · Jul 8, 2023 at 4:48 am

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  Please cancel one of two duplicate payments of $13.00 each to renew domain connection. Thank you.

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  fstat · Staff · Jul 8, 2023 at 9:28 am

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  Hi there,

  I’ve canceled the second one and issued a refund. Let me know if there’s anything else I can help you with.