Double payment

  • Unknown's avatar
    onpointrenoservices · Member ·

    I created an websi3te through WordPress on February 24 at 11am but later that day around 3pm it deleted my account. I talked to a representative on the chat and they sId it would be resolved but it never was. I was charged $128 and it was never disputed. Now I have just been charged another $128 when I haven’t even been logged in. My phone number is [redacted] please give me a call so I can have the charges disputed

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I’m sorry to hear about the troubles you’ve been experiencing with your account and the billing issues. I’d be happy to help you get this resolved.

    Could you please provide the address of your website? This will allow me to look into your account details and understand what happened.

    Thank you for your patience and cooperation. Looking forward to hearing from you soon.

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