Double Payment for renewal, requesting refund

• 

  aleyoo1982 · Member · Jan 21, 2016 at 11:53 am

  • Copy link
  • Add topic to favorites

  I am requesting for a refund because I accidentally made a double payment for the renewal of my account. Please see my billing history showing that I made a double payment.

  The receipt numbers are:

  (a) Receipt ID: 15357104
  (b) Receipt ID: 11843783

  The blog I need help with is: (visible only to logged in users)

• 

  staff-ozmodiar · Staff · Jan 22, 2016 at 5:53 am

  • Copy link

  I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.

• 

  aleyoo1982 · Member · Jan 22, 2016 at 11:59 am

  • Copy link

  Thank you very much for your help!

• 

  staff-ozmodiar · Staff · Jan 22, 2016 at 7:14 pm

  • Copy link

  Happy to help!

• 

  aladywithajd · Member · Jan 22, 2016 at 8:11 pm

  • Copy link

  I had this issue too, I posted to a forum, except when I requested my refund it took my account back to a free plan. AND my bank charged me a $25 fee because the double payment overdrafted my account. I posted in the forums about this already but no one has got back to me. I’m about to cancel my account all together at this point.

• 

  staff-ozmodiar · Staff · Jan 22, 2016 at 8:28 pm

  • Copy link

  @rkarnold11

  Please see my reply here:

  https://en.forums.wordpress.com/topic/billing-issues-4