Double purchase a .com???

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  nzeoli · Member · Jan 29, 2015 at 7:08 pm

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  I purchased the bundle for $99.00 but am still only getting a wordpress.com domain? Do I have to re-purchase a .com domain for an additional $18.00?? I thought that was included in the bundle….. Please help! Thank you!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 29, 2015 at 7:15 pm

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  The domain and domain mapping are included in the Premium bundle of upgrades. Premium bundle details http://store.wordpress.com/plans/premium/

  As you have been charged incorrectly I tagged this thread for Staff assistance with a refund. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  nzeoli · Member · Jan 29, 2015 at 7:19 pm

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  Thank you so much time thief!! that really helps… hopefully it will be resolved!

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  timethief · Member · Jan 29, 2015 at 7:22 pm

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  Do you actually see two upgrades and two payments recorded at these locations:
  Dashboard → Store → My Upgrades
  http://en.support.wordpress.com/my-upgrades/

  Dashboard → Store → Billing History

  View Your Billing History

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  gracejiyoung · Member · Jan 30, 2015 at 1:20 am

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  Hi there,

  I’m not seeing any upgrades in this account. Do you have another account on WordPress.com?